Introducing Client Delivery 2.0

Introducing Client Delivery 2.0

Client Delivery 2.0 is a transformation of the traditional project lifecycle into an AI-powered, end-to-end experience that not only streamlines service delivery but also scales it into fully branded, automated “products” clients can access on demand. Building on the core tenets of AI Productisation, Client Delivery 2.0 embeds generative and predictive intelligence at every touchpoint—from lead generation through ongoing relationship management—so that every interaction, deliverable, and insight is personalised, data-driven, and repeatable.


Client Delivery 2.0 is a transformation of the traditional project lifecycle into an AI-powered, end-to-end experience that not only streamlines service delivery but also scales it into fully branded, automated “products” clients can access on demand. Building on the core tenets of AI Productisation, Client Delivery 2.0 embeds generative and predictive intelligence at every touchpoint—from lead generation through ongoing relationship management—so that every interaction, deliverable, and insight is personalised, data-driven, and repeatable.


Lead Generation & Client Acquisition

Lead Generation & Client Acquisition

  • Deploy AI-driven market segmentation to pinpoint high-value prospects.

  • Publish interactive, AI-powered diagnostics as on-demand lead magnets.

  • Use generative-AI content to automate personalised outreach.

  • Qualify leads via assessments that score intent and fit.

  • Run predictive-model scoring to prioritise follow-up.

  • Automate proposal drafts based on client inputs and AI templates.

  • Negotiate faster with AI-suggested pricing insights.

  • Client self-assessments

Engagement & Definition

Engagement & Definition

  • Automate onboarding with an AI product guiding initial setup.

  • Conduct virtual discovery via AI-facilitated questionnaires.

  • Generate detailed proposals with AI-populated deliverables.

  • Automate onboarding with an AI product guiding initial setup.

  • Conduct virtual discovery via AI-facilitated questionnaires.

  • Generate detailed proposals with AI-populated deliverables.

  • Scope requirements using AI-summarised findings.

  • Align expectations through AI-driven project briefs.

  • Assign AI-monitored tasks to kick off the engagement.

  • Scope requirements using AI-summarised findings.

  • Align expectations through AI-driven project briefs.

  • Assign AI-monitored tasks to kick off the engagement.

  • Obtain client feedback

  • Introduce new processes or services with AI Product

  • Obtain client feedback

  • Introduce new processes or services with AI Product

Planning & Design

Planning & Design

  • Create dynamic project roadmaps

  • AI-backed recommendations

  • Draft AI solution blueprints

  • Create dynamic project roadmaps

  • AI-backed recommendations

  • Draft AI solution blueprints

  • Draft AI solution blueprints

  • AI-curated stakeholder profiles

  • AI-powered action plans

  • AI-analysis of industry benchmarks

  • AI-curated stakeholder profiles

  • AI-powered action plans

  • AI-analysis of industry benchmarks

  • AI-powered scenario modeling

  • Prototype deliverables rapidly

  • AI-powered scenario modeling

  • Prototype deliverables rapidly

Delivery & Implementation

Delivery & Implementation

  • Solicit client feedback through AI-moderated surveys

  • Create AI-driven analytics reports

  • Build AI-prioritised work queues

  • Solicit client feedback through AI-moderated surveys

  • Create AI-driven analytics reports

  • Build AI-prioritised work queues

  • Adapt change plans automatically

  • Client sessions with supported by AI-generated insights

  • Resolve issues faster through AI-powered troubleshooting guides.

  • Adapt change plans automatically

  • Client sessions with supported by AI-generated insights

  • Resolve issues faster through AI-powered troubleshooting guides.

  • Provide AI-curated toolkits and micro-learning modules.

  • Monitor accountability with AI-triggered progress nudges.

  • Provide AI-curated toolkits and micro-learning modules.

  • Monitor accountability with AI-triggered progress nudges.

  • Monitor accountability with AI-triggered progress nudges.

Monitoring & Evaluation

Monitoring & Evaluation

  • Generate progress reports via generative AI.

  • Track performance & client enagement

  • Facilitate client reflection with AI-summarised learnings.

  • Generate progress reports via generative AI.

  • Track performance & client enagement

  • Facilitate client reflection with AI-summarised learnings.

  • Recommend plan adjustments via predictive-AI suggestions.

  • Benchmark outcomes against peers using AI-sourced data.

  • Archive insights to help build more relevant client products

  • Recommend plan adjustments via predictive-AI suggestions.

  • Benchmark outcomes against peers using AI-sourced data.

  • Archive insights to help build more relevant client products

  • Transfer knowledge via AI-generated training modules.

  • Quantify ROI using AI-calculated impact models

  • Transfer knowledge via AI-generated training modules.

  • Quantify ROI using AI-calculated impact models

Post-Engagement & Relationship Management

Post-Engagement & Relationship Management

  • AI-driven check-ins for ongoing support

  • Surface upsell opportunities via AI-detected client needs.

  • Nurture community with AI-personalised content feeds.

  • AI-driven check-ins for ongoing support

  • Surface upsell opportunities via AI-detected client needs.

  • Nurture community with AI-personalised content feeds.

  • Solicit referrals through AI-optimised outreach sequences.

  • Monitor client health scores via predictive analytics.

  • Deliver retention offers tailored by AI-segmented insights.

  • Solicit referrals through AI-optimised outreach sequences.

  • Monitor client health scores via predictive analytics.

  • Deliver retention offers tailored by AI-segmented insights.

  • Curate educational resources with generative-AI.

  • Continually refine delivery through AI-learned best practices.

  • Curate educational resources with generative-AI.

  • Continually refine delivery through AI-learned best practices.

Make the transformation

Productise your expertise, it's easy.

Productise your expertise, it's easy.

Before

Repeating the same explanations in every meeting

Repeating the same explanations in every meeting

Repeating the same explanations in every meeting

Losing time to email Q&A and document formatting

Losing time to email Q&A and document formatting

Losing time to email Q&A and document formatting

Knowledge scattered across folders and your memory

Knowledge scattered across folders and your memory

Knowledge scattered across folders and your memory

Unable to serve smaller clients profitably

Unable to serve smaller clients profitably

Unable to serve smaller clients profitably

SOPs and training

SOPs and training

SOPs and training

Transformed Into 👉

Transformed Into

Transformed Into

productised.

Your knowledge lives in a smart, interactive product

Your knowledge lives in a smart, interactive product

Your knowledge lives in a smart, interactive product

Clients get instant, personalised responses

Clients get instant, personalised responses

Clients get instant, personalised responses

Junior staff are empowered by your thinking

Junior staff are empowered by your thinking

Junior staff are empowered by your thinking

You earn more without working more

You earn more without working more

You earn more without working more

AI (without the 'chatbot' look).

AI (without the 'chatbot' look).

AI (without the 'chatbot' look).

Streamlined processes.

Streamlined processes.

Streamlined processes.

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Ready to get productised?

By turning your expertise into a streamlined, user-friendly product, you make your content easier to consume, easier to act on, and far more scalable. It’s how you serve more people, more effectively — without overwhelming them or yourself.

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Ready to get productised?

By turning your expertise into a streamlined, user-friendly product, you make your content easier to consume, easier to act on, and far more scalable. It’s how you serve more people, more effectively — without overwhelming them or yourself.

Coming Soon

Grey Label

Product Suites

Monetisation

Mastermind

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