Getting StartedHow it works

How it works

The Build → Run → Deliver loop behind every Productised product — and the two surfaces you can build on.

Every product follows the same Build → Run → Deliver loop: you design the experience once (in Claude or in the Productised canvas), your audience goes through it any time, and each respondent receives a personalised outcome on the other side.

Productised is the delivery layer between Claude and your audience. Every product follows the same Build → Run → Deliver loop: you design the experience once (in Claude or in the canvas), your audience goes through it any time, and each end user receives a personalised outcome on the other side.


The three stages

Build — design the experience

You design how your product works once. There are no recurring "campaigns" to manage and no logic trees to maintain.

A product has three layers:

  • An AI Product node — the conversational engine. You define the questions to collect, the tone of the conversation, and the brand colours / fonts of the interface.

  • Optional Powers — capabilities you attach to extend the AI: Knowledge (your documents), Research (live web search), Scoring (numeric evaluation), and Connections (downstream integrations).

  • An Outcome — what your audience receives: a streamed standard output, a live AI advisor session, a custom HTML results page, or a routed redirect.

You can build this in the canvas (a visual drag-and-drop workspace) or via the Claude Connector — both edit the same workspace.

Run — your audience goes through it

When the product is live, anyone with the link can access it. They're taken through an AI conversation that feels like talking to an expert. The AI asks one question at a time, adapts based on what they share, and gathers everything it needs to deliver a meaningful outcome.

Your audience could be a lead discovering you for the first time, an existing client going through a check-in, or anyone you want to give a premium experience to. The conversation is personalised to them, in your voice, against your framework.

No two conversations are the same — because the AI is responding to what each person actually says.

Deliver — they receive a personalised outcome

Once the conversation is complete, the AI generates the outcome you configured. Depending on the type:

  • A streamed report writes itself into the chat — a personalised analysis, document, or strategy.

  • A custom result page (HTML) renders at a public URL, filled with their scores, insights, and a personalised CTA.

  • A live advisor continues the conversation with full context — they can keep asking questions.

  • A routed redirect sends them to the right next step — your calendar, a nurture sequence, a checkout.

Every outcome is unique. You see every response in your analytics dashboard, with each person's answers and the outcome they received.


The two surfaces

Productised is one platform with two ways to drive it. Both edit the same workspace in real time — pick whichever feels natural in the moment, or use both in the same session.

Most users start with our Claude connector. Power users are jumping into the Productised app to build the structure on the canvas (where the visual layout helps you reason about connections), then iterate copy, system prompts, and general settings.


The building blocks

Understanding these four concepts will make everything else click.


Where Brain fits in

Brain is a separate layer from the products you build. Where products are built for your audience, Brain is built for you — your strategic AI assistant for deciding what to build next.

Use Brain when you're thinking about product strategy, exploring funnel gaps, or you want a confident recommendation for what to build first. Brain knows your workspace — your existing products, your niche, your positioning, your previous ideas — and surfaces build-ready concepts you can open on the canvas or hand to Claude.

The Journey Plan turns Brain's knowledge into a full-funnel product roadmap across all five stages of your client journey. It tells you what to build, in what order, and why — grounded in your specific niche.

However, it is only available to users once they have enough data in their account.

Ensure to complete your onboarding brand voice settings first!


The fastest way to start

You can create a complete product — AI conversation, personalised outcome, and everything in between — in under five minutes using the Create with AI flow, or in a single Claude message via the connector.