Notifications
Stay on top of new leads — with the in-app notification centre and optional email alerts when someone completes a product.
Productised keeps you in the loop two ways: an in-app notification centre in your top bar, and optional lead emails you can switch on per product. Nothing about either is visible to your respondents.
The notification centre (in-app)
The bell icon in the top navigation is your notification centre. Owners and Admins see activity across the account there — including each lead that completes a product, response milestones, low credits, API key changes, and alerts when a product's AI fails. Unread items show a badge on the bell.
Manage what you get: open the bell, then the gear icon → Notification Preferences, and switch each notification type on or off.
The notification centre is for Owners and Admins. Members don't receive lead notifications in the bell.
Lead emails
Want new leads to land in your inbox too? Turn on Lead Notifications for a product and Productised emails you each time someone completes it.
Turn it on
- Open the product → Settings → Deployment.
- Switch Lead Notifications on. It saves straight away.
Off by default, and set per product. You opt in only for the products you want emails for. The email goes to the workspace's owner and the people added to that workspace (up to 10). If nobody is added to the workspace, it goes to everyone on the account.
What the email contains
Each email is a quick, scannable summary:
- Name, email and status of the person who completed the product
- The AI score and segment, when the product scores its leads — and a high-scoring lead is flagged as 🔥 hot, so the ones worth calling first stand out
- A link to the product's analytics, where you'll find the lead
The full answers and AI result stay in the app, behind your login — the email is just the nudge to go and look.
Good to know
- It's sent once per completed lead — not on every message, and not for people who leave before finishing.
- It's never sent for test runs from the demo link (
?demo=true). Neither is the bell notification. To see a lead email arrive, complete the product from its live link. - It never affects the respondent's experience, and a delivery hiccup never stops a lead being captured.
- To stop them, switch Lead Notifications off on that product. The Turn these off link at the bottom of every email takes you to the product's settings.
Want leads to flow into your CRM or other tools as well? That's separate from these alerts — see Connect your CRM for webhooks, Zapier, and more.