AI keys

Product Settings no longer has its own key tab. Your own Claude API key is set once for your account or for a workspace, and every product it covers uses it automatically.

Where to add your key

Open Settings → AI & connections → Claude API Key (Admins only). It works on any plan.

• Account key — the default for every workspace on the account.
• This workspace card — a key for the workspace you're in, which takes priority over the account key. Switch workspace first to set a key for a different one.

To get a key, visit console.anthropic.com/settings/keys. Keys look like sk-ant-..., and are encrypted before they're stored.

What your key covers

A key isn't a fallback for when credits run out. From the moment you save it, every run it covers goes to Anthropic on that key, and your credits stop being spent — they sit unused, as a safety net for if you remove or rotate the key. Anthropic bills you for that usage directly.

When a key covers a product, its conversations and results run on your Anthropic account and use no Productised credits. That includes the conversation and Advisor chat, AI Agents, scoring, and Standard, Page and Document results, and products you build through the Claude connector.

These still run on Productised's services, at no credit cost:

• Brain, and Build with AI inside the app
• AI Insights, Talking Points and the Growth Playbook
• Voice input in the chat

Your Anthropic account's spending limits, rate limits and billing rules apply. If your key is rejected or runs out of credit, Productised doesn't switch to its own key — Owners and Admins get an alert, and a replaced key works straight away.

See Credits for how credits work without your own key, and Billing a client's AI to them for workspace keys on the Agency plan.