Web Search

How it works

Claude (Sonnet 4.6 and later) has native web search capability built in. When a conversation reaches a point where current, real-world data would improve the response — market benchmarks, recent news, a company's public information, live pricing — Claude searches the web and uses what it finds.

This happens automatically, as part of the conversation. You do not need to configure it, add a node, or write any special instructions.

What Claude uses it for

• Checking real-time data a prospect mentions (their company, their market)
• Surfacing current benchmarks or industry statistics when relevant
• Verifying or enriching information your end user provides
• Finding publicly available context about a prospect's situation before making a recommendation

What you can do in the system prompt

If you want to direct Claude's web search behaviour, you can mention it in your system prompt:

"If the user mentions a company name, search for recent news about them before giving recommendations."

"When the user describes their market, search for current benchmarks in that sector to make the output more specific."

This is optional — Claude will use web search on its own judgment when it is useful. The system prompt just gives you control over when it prioritises it.

Limitations

• Web search is available on Claude Sonnet 4.6 (the default model) and above. Haiku does not use web search.
• Search results are used by Claude as context, not surfaced directly to the user unless you instruct it to.
• For retrieving content from a specific, authenticated data source (your CRM, your internal docs), use Reference Material or the MCP node (coming soon) rather than web search.